At RoSmart, we understand the importance of customer satisfaction and strive to deliver the best possible results with every job. That’s why we offer a 100% customer satisfaction guarantee – if you’re not completely satisfied with the quality of our services, we will work with you to make it right.
We are a full-service cleaning company that has been in business for over 15 years. During that time, we have built a reputation for providing top-quality cleaning services to a variety of businesses, including pubs and restaurants, as well as construction and building sites.
We have built a reputation as a cleaning company with extremely high standards.
TR19 are guidelines of good practice created by the BESA, on the subject of the internal cleanliness of kitchen ventilation systems. TR19 guidelines are used to standardise cleaning and they recommend the monitoring and maintenance of kitchen ventilation and extract systems, to help reduce the risk of kitchen fires. The document was updated in July 2019 with more stringent guidance and criteria that service providers must meet in order
The TR19 cleaning standards are guidelines and not currently a legal requirement, however many insurers use TR19 as a standard within their insurance policies and make it a condition of cover that planned maintenance is carried out. If your business does not maintain adherence to TR19, it could increase the risk of fire within your commercial kitchen and lead to higher insurance premiums. In the event of a kitchen fire, your claim could become void if this evidence of compliance with TR19 is not provided, and if you have not used a TR19 complaint service provider.
RoSmart Cleaning is a TR19 compliant service provider and our deep cleaning service is carried out in line with BESA’s guidelines. The technicians carrying out our kitchen extraction and ventilation systems have undergone BESA accredited training and hold indate qualifications. A TR19 compliant report is provided with every service and can be used as evidence of deep cleaning and your compliance. Our team are experts in TR19 and can offer advice, as well as a recommendation of cleaning frequency to help ensure that you remain compliant.
We are fully insured and would be delighted to fit around your timing requirements (24/7), ensuring a minimum amount of disruption for you. Ask us about our current Lowest Price Match offer.